The South Korean tech-giant Samsung has emerged ahead of Apple in terms of customer satisfaction index of smartphones. The report suggests that Samsung Galaxy S III users are more satisfied than Apple iPhone users.

The list below shows the top ten smartphones of year 2013 that made their customers the most satisfied.

ACSI Benchmarks for Smartphone Brands 2013

ACSI Benchmarks for Smartphone Brands 2013

According to the poll research done by ACSI, the top two phones are Samsung products namely Galaxy S III and Galaxy Note II followed by Apple products namely iPhone 5, iPhone 4S and iPhone 4.


However, in terms of overall rankings, Apple is still the most preferred brand with a score of 81 points followed by Samsung with 76 points. The survey further said that in America, South Korean phones are the most preferred over Apple iPhone while in South Korea, Apple iPhone 5 is more preferred over Samsung phones.